Privacy Policy | Studio Centro – Pylos, Greece
Effective date: April 2025
This Privacy Policy explains how Studio Centro collects, uses, and protects your personal data when you visit our website or use our accommodation booking services in Pylos, Messinia, Greece.
By using this website, you agree to the practices described below.
1. Who we are
Studio Centro is a luxury short-term rental accommodation located in Pylos, Greece.
Our website and booking operations are managed by E-STAY O.E., a hospitality management company based in Greece.
- Website: https://e-stay.eu
- Contact email: info@studiocentro.gr
2. Information we collect
We collect only the information necessary to provide our accommodation services, including:
Personal information
- Full name
- Email address
- Phone number
Booking information
- Check-in and check-out dates
- Number of guests
- Special requests
Payment information
Payments are processed securely through third-party providers (e.g. Stripe).
We do not store credit card details.
Technical data
- IP address
- Browser type
- Device information
- Website usage data (cookies & analytics)
3. How we use your information
We use your data to:
- Manage bookings and reservations
- Respond to inquiries
- Send booking confirmations
- Provide customer support
- Improve website performance and user experience
- Comply with legal obligations
We do not sell or rent your personal data.
4. Legal basis for processing
We process personal data under the following legal bases:
- Contractual necessity (to complete bookings)
- Legal obligations (tax and accounting requirements)
- Legitimate interests (service improvement and security)
- Consent (for optional communications or marketing)
5. Cookies and tracking technologies
We use cookies to improve website functionality and analyze performance.
Cookies may be used for:
- Website analytics
- User experience improvements
- Security and fraud prevention
- Performance tracking
You can control or disable cookies through your browser settings at any time.
6. Data sharing
We do not sell your personal data.
We may share limited data with:
- Payment processors (e.g. Stripe)
- Website hosting and analytics providers
- Legal or regulatory authorities if required by law
- E-STAY O.E. for booking management and guest services
All third parties are required to protect your data.
7. Data retention
We retain personal data only as long as necessary for:
- Booking management
- Legal and tax obligations
- Business operations
After this period, data is securely deleted or anonymized.
8. Data security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no online system is 100% secure.
9. Your rights (GDPR)
If you are located in the EU or UK, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at info@studiocentro.gr
10. Third-party links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those third-party sites.
11. Changes to this policy
We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised effective date.
12. Contact
For any questions about this Privacy Policy or your data:
📧 Email: info@studiocentro.gr
📍 Address: Papaflessa 3, Pylos, Messinia, Greece